We held our second event within Trizma Mornings.
At our second event we hosted all our partners and friends to share with them all important aspects of todays’ customers who are digitally empowered and how they make impact on true customer care.
There was a brief insight on today’s trends how customers use digital platforms to contact business and what are they favorites on their customer journey while deciding to buy.
We had a great support of a group of Millennials. They presented their personal habits in digital communication and how that shape the expectations on customer support.
Finally we presented a unified platform which brings technology, call center communication skills and Quality Assurance standards in one system for exceptional customer experience.