Optimize your process and boost your sales.
The lack of adequate technical capabilities, tools, knowledge and professional communication skills or inability to cover 24 hours of service are some of the basic reasons why you should choose M Plus Serbia Call Center support.
We offer full order fulfillment support combined with 2 components:
- Taking call orders from your customers with a service level of more than 99%
- Support your sales force efforts to meet its KPIs
Activating a client base from a single center
Call center services through the Sales & Distribution Support service covers the following needs:
- Optimizing the process of receiving orders (optimizing workforce as much as possible with more technical systems automatization and process simplification)
- Expediting the process of receiving orders and shortening their processing time
- Cutting costs through the number of employees and by increasing the number of orders received resulting in increased sales
- Offering models for split management responsibility in managing the process