Customer care is our core. Our role is to help you connect with your customers across various channels such as voice (inbound and outbound calls), emails, ticketing systems, chat and the most important digital channels, and to be in contact with your customers 24/7.
With M Plus Serbia Call Center Service you provide human to human interaction with digitally empowered customers.
“I am being completely honest when I say that we love what we do, and we fully commit ourselves to delivering an unforgettable experience.” – Dragana Filipovic, Contact Center Manager
We are the 1st independent Call Center provider in Serbia
We offer Call Center multilingual support in more than 16 languages
We provide unlimited support for your customers 24/7/365
We have more than 17 years of experience in the Customer Care industry
We have the call center expertise to support seamless connection with your market.
Full support for customer experience. M Plus Serbia Call Center team is made of professionals with 5+ years of experience with a complete understanding of what real customer care means. We quickly adopt knowledge of your products and services and what your brand values are.
We have space. We have technology. We have process. We do it for you.
If you have limited shifts in-house or you have too many dropped calls, our agents are available 24/7/365 and we can provide overflow or after-hours support coverage for you.
Our team is combining exceptional customer care with technological knowledge so that you can provide immediate resolution to your customers.
With our team, you will be confident that your brand is represented in the best way possible. Utilize your market efforts with additional Telesales support. And we do have experience on this.
Use M Plus Serbia Call Center to obtain information from the market and to get useful information for your business.
